Media Office

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PL

Privacy Policy

1. Data controller

The controller of your personal data is Media Office sp. z o.o., based in Poland.

You can contact us at:

E-mail: biuro@mediaoffice.pl
Phone: +48 601 891 111

We process personal data in accordance with applicable data protection laws, including Regulation (EU) 2016/679, commonly known as the General Data Protection Regulation, or GDPR.

2. What data we may collect

Through this website, we may process data that you voluntarily provide to us, especially when using the contact form or contacting us by e-mail or phone.

This may include:

  • first name and last name,
  • company name,
  • e-mail address,
  • phone number,
  • content of your inquiry,
  • information about your planned project,
  • files or attachments submitted through the contact form,
  • technical data related to your use of the website, such as IP address, browser data and cookies.

3. Purposes of processing

We process personal data for the following purposes:

  • responding to inquiries submitted through the contact form,
  • handling e-mail and phone communication,
  • preparing responses, offers or preliminary quotations,
  • taking steps prior to entering into a contract,
  • performing concluded contracts,
  • analysing how the website is used,
  • improving website content, UX and communication,
  • measuring the effectiveness of CTA buttons, forms and website sections,
  • ensuring website security,
  • pursuing or defending potential claims.

4. Legal basis for processing

We process personal data on the following legal bases:

  • Article 6(1)(b) GDPR — when processing is necessary to take steps prior to entering into a contract or to perform a contract,
  • Article 6(1)(f) GDPR — when processing is necessary for our legitimate interests, such as handling correspondence, analysing website performance, improving our services and securing potential claims,
  • Article 6(1)(c) GDPR — when processing is necessary to comply with legal obligations,
  • Article 6(1)(a) GDPR — when you have given consent, for example for specific cookies or analytical activities, where such consent is required.

5. Recipients of personal data

Your data may be shared with entities that support us in operating the website and handling inquiries, in particular:

  • hosting providers,
  • e-mail service providers,
  • IT service providers,
  • analytics tool providers,
  • accounting, legal or advisory service providers, where necessary.

We do not sell your personal data to third parties.

6. Analytics tools

The website may use analytical tools such as Google Analytics 4 and Google Tag Manager to analyse how users interact with the website, including page views, clicks, CTA buttons, contact forms, case studies and scrolling behaviour.

This data helps us understand which services, projects and content are most relevant to users and how we can improve the website.

7. Data retention

Data submitted through the contact form is stored for the time necessary to handle the inquiry, prepare an offer, continue communication or perform a contract.

Data may be stored for a longer period if required by legal, tax, accounting or claim-related obligations.

8. Your rights

You have the right to:

  • access your personal data,
  • rectify your personal data,
  • request erasure of your personal data,
  • request restriction of processing,
  • object to processing,
  • request data portability,
  • withdraw consent, where processing is based on consent,
  • lodge a complaint with a supervisory authority.

The European Data Protection Board explains that data controllers must facilitate the exercise of data subjects’ rights and respond to such requests.

9. Voluntary provision of data

Providing personal data through the contact form is voluntary, but necessary for us to respond to your inquiry.

10. Changes to this Privacy Policy

This Privacy Policy may be updated, especially if legal requirements, website tools or our data processing practices change.

Last updated: 2026.07.10